eduroam is our campus and accommodation Wi-Fi network. Stay connected across all University buildings and at other participating institutions.
How to connect a smartphone or tablet
Follow the steps for your device type below.
If you are on campus, turn on your mobile data or temporarily connect to our Wi-Fi Guest network (scroll down for details) to proceed with these steps.
You can also follow these steps at home and your device will automatically connect when you arrive on campus.
- Install the geteduroam app onto your device.
- Search for and select 'Canterbury Christ Church University'.
- Enter your username@canterbury.ac.uk and password, then tap 'Log in'.
- A 'Wi-Fi configured' message will appear. Tap the 'Close app' button.
- Approve the notification to join the eduroam network.
Not connecting automatically? If you connected to our Wi-Fi Guest network as part of this process then you must 'forget' that network so that your device can connect to eduroam.
Leave the geteduroam app installed on your device. The app is a 'Wi-Fi passport' that keeps you connected securely on our campuses and at other institutions.
- Go to https://cat.eduroam.org/
- Tap on 'Click here to download your eduroam installer'.
- Search for and select 'Canterbury Christ Church University'.
- Tap the 'eduroam' button to download the installer (Wi-Fi profile) onto your device.
- Open your Settings app and tap 'Profile downloaded'.
- Tap 'Install' and enter the passcode for your device.
- Tap 'Next' and then 'Install' to proceed through the security notices.
- When prompted, enter your username@canterbury.ac.uk and password, then tap 'Done'.
How to connect a laptop (Windows/Mac)
How to connect a Chromebook
Some Chromebooks require extra setup before they can connect to eduroam. Follow the steps below to connect your Chromebook.
Use eduroam’s configuration assistant tool to install and enable eduroam:
- Using the Google Chrome internet browser, go to https://cat.eduroam.org.
- Search for and select 'Canterbury Christ Church University'.
- Tap the 'eduroam' button to download the installer, then click 'Continue'.
- In a new Google Chrome browser tab, type this into the address bar: 'chrome://network'.
- Scroll to the bottom of the page and under Import ONC File, click 'Choose file'.
- Navigate to the ONC file named 'eduroam-chromeos-CCCU' and select it.
- Click 'Open' to import it.
- 'Networks imported: 1' will appear under the Choose File button.
- Open the Network menu on your device and tap 'eduroam'.
- Fill in the 'Join Wi-Fi network' with the following:
EAP method: PEAP
Phase 2 Authentication: MSCHAPV2
CA certificate: Do not validate
Identity: your username@canterbury.ac.uk
Password: your password - Click 'Connect'.
- Your device is now connected to eduroam and will automatically connect at participating institutions.
Accommodation internet access
eduroam is also available in your University-managed accommodation.
To connect streaming devices, smart TVs, and gaming consoles, register them to the ResNET service.
If you want to game online, request access to our Gaming service.
The following types of device should be connected using our wireless ResNET service:
- games consoles- e.g. Xbox, Playstation, Nintendo Switch
- smart TVs- e.g. Samsung Smart Hub via TV or Blu-ray player
- streaming media devices- e.g. Chromecast, Apple TV etc.
Visit the ResNET page, click 'Create New Device' and provide your device's MAC address.
You can usually find your MAC address in the Settings menu for your device. If you are unsure, browse the internet for "find MAC address for [name of device]".
If you cannot find your MAC address, contact the i-zone.
The Gaming service allows you play games online. If you register a games console to ResNET then your device will be added to the gaming service automatically.
If you want to game online using a laptop/desktop PC or Mac then we will need to add your device to the gaming service.
To request access to the Gaming service, register your device to ResNET first, then contact the i-zone. Remember to tell us your device's name and MAC address when you contact us.
Wi-Fi Guest
Wi-Fi Guest is a free wireless service for guests and visitors which is available across all campuses.
How to connect:
- Select 'wifi-guest' from the list of networks on your device.
- A pop-up notification (Android devices) or a browser window (Apple/Windows devices) will appear, linking you to a registration form.
- Complete the form with your reason for visit, name and email address.
- Accept the terms of use.
- Approve the activation email you receive to connect.
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