As part of your registration, you will be asked to create your student computing account and password. This will set you up with a student email address and a student username.
- Your student email address generally includes your family name, e.g. a.abcamski123@canterbury.ac.uk
- Your student username tends to be shorter, with fewer letters/numbers, e.g. abc123@canterbury.ac.uk
Emails to you can be addressed to either your student email address or to your student username; in both cases, they will be delivered to your student inbox. All University-related email correspondence will be sent to your student inbox, so it’s important that you check it regularly.
Accessing your student email
There are a number of ways to access your university email, and its associated calendar, tasks and contacts, including:
- Selecting 'Outlook' from the Start menu on any University computer
- Using any Web Browser: Outlook on the Web from any device with an internet connection
- Downloading outlook via: Install the Microsoft Office suite on your device
Enter your student username (e.g. abc123@canterbury.ac.uk) and password when prompted to log in.
Remember!
If you change your University password you will also need to update it on your mobile, laptop or desktop to continue to be able to view your University email.
Accessing email on your own device:
To access your email
- Enter outlook.canterbury.ac.uk in your browser
- Sign in with username@canterbury.ac.uk and password to access your own email
You can also open a shared mailbox, such as your CCCU team email account
- Follow steps as above
- Click your name in the upper-right corner and select open other mailbox
- Enter the name of the mailbox@canterbury.ac.uk
- The mail box will open in a separate window
- When finished, select Sign Out on the top right hand side for all the mailboxes you have connected to
The quickest, and simplest way to add your CCCU email to your mobile device is to download and install the Microsoft Outlook app.
Microsoft provides instructions on how to set up the app with your email account.
Your email address format: firstname.surname@canterbury.ac.uk
Your username format: abc123@canterbury.ac.uk
1) Install Microsoft Office for free
2) Open Outlook
3) Add Outlook account
- Select Settings.
- Select Email + Accounts.
- Select Add an Account.
- Select Advanced Setup.
- In Email Address, enter your full length email address (e.g. a.student123@canterbury.ac.uk)
- In Password, enter your normal University password.
- Select Sign In.
- Select Exchange Activesync.
- In Username, enter username@canterbury.ac.uk
Note: This is NOT your email address but your username for the computer. (e.g. abc1@canterbury.ac.uk) - In Password, enter your normal University password.
- Leave the Domain field blank.
- In Server, enter outlook.office365.com.
- Click Sign In.
1) Install Microsoft Office for free
2) Open Outlook
3) Add Outlook account
- Select Settings.
- Select Email + Accounts.
- Select Add an Account.
- Select Advanced Setup.
- In Email Address, enter your full length email address (e.g. a.student123@canterbury.ac.uk)
- In Password, enter your normal University password.
- Select Sign In.
- Select Exchange Activesync.
- In Username, enter username@canterbury.ac.uk
Note: This is NOT your email address but your username for the computer. (e.g. abc1@canterbury.ac.uk) - In Password, enter your normal University password.
- Leave the Domain field blank.
- In Server, enter outlook.office365.com.
- Click Sign In.
How to redirect your emails
To redirect your University email to another email account:
- Log in to your University email account using Webmail.
- Click the 'Settings' button (which looks like a 'gear' symbol) at the top-right of the screen.
- Click the 'View all Outlook settings' button.
- In the list of options, click 'Forwarding'.
- Tick the 'Enable forwarding' box, then type your personal email address.
- Optional: Tick the 'Keep a copy of forwarded messages' box if you would like to save a copy of each forwarded message in your University inbox.
- Click the 'Save' button.
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