Chloe Courtenay
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Senior Academic Developer
Email: chloe.courtenay@canterbury.ac.uk
Profile summary
I joined Learning and Teaching Enhancement in July 2020. I am Programme Director for the PGCAP and UCAP and an assessor, reviewer and mentor for Access HE fellowship applicants on the MAP:HE. Another key element of my role is supporting and promoting learning excellence, enhancing the student experience and aiding staff in developing excellent learning and teaching practice.
My background is in English for Academic Purposes and I have been a tutor, manager and course developer across a diverse range of programmes and working with academic schools and departments on projects and initiatives. Throughout my career in higher education I have developed my skills and interests in staff development and mentoring, and best practice in higher education. My pastoral experience as a Senior Tutor/ Designated Safeguarding Officer at the University of Kent has also given me an empathetic insight into the problems and difficulties students can face during their studies in higher education and the drive to find solutions to best equip them to succeed in their studies.
I am particularly interested in what constitutes good academic practice, teaching students to avoid plagiarism and achieving a standardised approach in how universities approach plagiarism. In my previous role at the University of Kent, I was awarded a Teaching Excellence Small Support Award to design an online Academic Integrity module for students as well as a training module for staff. This is an area I am keen to continue supporting and developing at CCCU.
I hold a Masters in English Language Teaching (Applied Linguistics) and a Masters in Texts in History (Literature), both from the University of Reading, a Professional Diploma in Management from the University of Leicester and the Diploma TESOL from Canterbury Christ Church University. I have been teaching in higher education in the UK and China since 2001.
I am a Senior Fellow of Advance H.E.
Additionally, I am a reviewer for the Journal of Learning Development in Higher Education and an External Examiner for International Foundation Programmes and Graduate Diploma at both the University of Sussex and Glasgow Caledonian University.
Publications and conference presentations:
Introducing a new online interactive training module for students introducing academic integrity and how to identify and avoid plagiarism. Chloe Courtenay and Susan Driver. University of Kent Learning and Teaching Network. 13 November 2019
A case study of two assessments designed to maximize student engagement with teacher feedback. University of Kent Learning and Teaching Conference. 17 June 2019.
What do Mathematics Students need to write at university and how can we assess them?Chloe Courtenay and Sophia Vanttinen-Newton, BALEAP PIM, University of Birmingham, 23 February 2019.
IFP students' perceptions of applying to study in the UK. Cutting Edges Conference, Canterbury Christ Church University, 30 June 2018.
Managing student expectations to enhance international student recruitment. InForm Journal for International Foundation Programme Professionals. 17 (2017): 25-26.
Adapting the IFP to provide a 'safe space' for students to adjust to UK HE culture and systems through student support and QA procedures. BALEAP PIM, Nottingham Trent University, 18 November 2017.
Developments in UK Country of Origin Effects and their impact on Student Perceptions. Research project for the Professional Diploma in Management, University of Leicester, 2016.
Keeping Learners Motivated. University of Kent Learning and Teaching Forum. 09 January 2015.
ESAP - the 5th Emergency Service? Designing support classes for Business and Actuarial Science at the University of Kent, BALEAP PIM, University of Leeds, 15 February 2014.
Using GradeMark - getting students interested in their online feedback. Chloe Courtenay and Rebecca Coleman, BALEAP PIM, Oxford Brookes, 23 November 2013.
Effective online records of work for the shared classroom. Using a virtual learning environment to aid blended learning. Chloe Courtenay and Paul Gallantry, English U.K. Teacher's Conference, 15 November 2009, Prospero House.
Factors affecting postgraduate students' academic writing: student and lecturer views. 'Writing Revisited' Conference organized by IATEFL and Cambridge ESOL at Cambridge Eurocentre 25 - 27 February 2005.