How to apply for accommodation

The following information explains the steps you need to take when applying for accommodation.


Accommodation Guaranteed! We guarantee a place in University accommodation to all first-year undergraduates (including degrees with foundation year) who firmly accept an offer of a place of study with us and submit an application by the 31 July deadline.

Our accommodation is primarily offered to UK, EU and International undergraduate and foundation students in their first year of study with the University, who are studying for a full academic year. Second and third year current students can also apply.

Before you apply, please look at the accommodation on offer, check the prices and choose your preferences. All of our student accommodation is allocated on a first-come, first-served basis, so if you have a preference we recommend you apply as soon as you can.

You need to have a Conditional Firm (CF) or Unconditional Firm (UF) status to be able to apply for accommodation. You will need to have your Student ID or UCAS ID to sign into the accommodation portal. Only one application per person will be accepted.

Start date:

September 2019

Canterbury and Medway accommodation:

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Notification of room offers and instructions on how to accept your offer online will be sent to the email address you registered when applying.

To proceed with the offer, you have to follow all the instructions on the online process, including: 

  • acceptance of Terms and Conditions
  • a £115 non-refundable pre-payment is due when you accept the offer online. For large studio/one bed flats, a £115 pre-payment is required, together with proof of sufficient funds to meet rental fee based on a 51 week licence. 
  • pay all accommodation fees in full*, or set up a payment plan for 3 instalments to be paid in September, January and May.

After you have done this, you'll receive an online induction and your check-in details around 14 days before you are due to arrive.

*If you pay your full accommodation fees for the whole year before the start of the first term in September, or within 14 days of arrival, we will give you a £250 bonus for Catering and Food Court Services – student card, split into 3 instalments across the year.

Before you accept your offer, please make sure that you understand what you are signing up to by reading the documents in the downloads section.

Students must accept their offer online by the deadline stated in the licence, usually in August, or the offer may be withdrawn.

Your accommodation is not ready for occupation until the start day of the licence, and you must complete the online induction process before you move in and are given keys.

New students with Unconditional Firm offers will be informed of their accommodation from 25 July onwards. 

Students with Conditional Firm offers will receive their accommodation offers after A-level exam results have been published on 15 August and their status changed to Unconditional Firm.

Please note:

No offers for UF or CF students will be sent from 9am on 9 August to 9am on 15 August, due to the UCAS embargo.

Further information

Accommodation fees

During the online acceptance process of your accommodation offer, you will need to pay either:

  • one payment in full at time of acceptance (we will give you a £250* bonus on your student smartcard to use towards University catering, this will be added in 3 instalments - £100 October, £100 January & £50 April).


  • an initial £115 pre-payment if choosing to pay by 3 instalments.  When you select the instalment payment option and provide your card details, a payment plan is set up enabling recurring debit or credit card payments. This initial payment will automatically be deducted from your first instalment payment. Please note: if you select this option, you will need to provide a guarantor at the same time you accept the offer.

Instalment dates

Exact payment dates will be provided in your individual offer. Approximate dates for students on the most common full year licences are split into 3 instalments. Dates for 2019/20 new entrant students will be: 20 September 2019 (35%), 3 January 2020 (35%), 15 April 2020 (30%).

Recurring card payments

If you are paying in instalments, your fees will be taken by Recurring Card Payment (RCP), from the bank and card details you enter when you accept the accommodation offer and contract.  

Your payment instalments will be automatically collected from the account linked to the card details provided, unless you notify the Finance team that you would like to change the card details. If you need to change the debit or credit card from which your instalments will be collected, you must contact the Finance team to update these details. The Finance team can be contacted by telephone: 01227 92 22 28 or 01227 92 23 77 Monday to Friday 8.30 to 5pm.

You must ensure that there are sufficient funds available to meet the payment on the due date.

If you do not have the funds available or are experiencing problems with your Student Finance Maintenance Loan Payment, please contact the Finance team before the payment is due. It is important that you contact the Finance team if you are experiencing financial problems so they can discuss with you how you intend to manage them.

EU or International students

If you are a self-paying student, then you will need to pay as per the details above. Please view your e-document for full payment details.

Students who are sponsored by their Agency/Provider, Home University or College do not need to pay directly to Canterbury Christ Church University, as your institution should pay us direct. Please check with them that they are doing this. 

If you are an EU or International student and do not hold a UK bank account the first instalment can be paid using debit/credit card or bank transfer. The remaining instalments are to be paid for by recurring card payment once you have opened a UK bank account.  All payments must be made in pounds sterling.

Cancellation prior to arrival 

Once you have accepted the accommodation contract (usually online), you have a 7-day cooling off period to cancel. You must contact if you wish to cancel in this period. We will cancel the agreement and refund any advanced rent payment made, if you cancel in this period only.

There is no cancellation period after this, and the full fees are due, unless there is an acceptable replacement CCCU student to take your room, who is not already in our accommodation. Finding a replacement student cannot be guaranteed. For further information please refer to the Licence Agreement – Part E.


Your prepayment of £115 is automatically deducted from your 1st instalment. The pre-payment is a payment towards the accommodation fees due. The pre-payment is not a refundable deposit.

Further information

For more detailed information, please refer to

Students with a medical condition or disability

Students with a medical condition or disability, and special requirements in their housing needs with regard to accommodation, will be considered as a priority.

To be allocated the most appropriate accommodation, students should note that they have a medical condition, disability or specific requirements, during the online application process, by ticking the Medical box under the Questions section of the Personal Preference Page of the application. A separate email will then be sent out advising you what to do next, including registering with our Disability Team. If a student fails to disclose this information, or only does so after they have been allocated accommodation, the Accommodation Team cannot guarantee the reallocation of more appropriate accommodation.

The University’s Student Disability Service works closely with Accommodation to identify the needs of students with medical conditions and disabilities, to ensure that the most suitable accommodation is allocated. Disabled students and students with special requirements are given priority in the allocation of accommodation, as long as they are can provide appropriate supporting medical evidence to the Disability Team, when required.

If a student has difficulty in finding suitable accommodation in the private sector, permission may be given for future lets within the University accommodation, usually with new first year undergraduates. The student must have previously kept all licence terms, including payment. 

Care leavers

Care leavers will be guaranteed accommodation in their first year of study.

Single sex accommodation

Students who wish to live in single sex flats should indicate this on their form, but it can’t always be guaranteed.

Students under 18 

Students under the age of 18 on 17 September (of year of entry) will be given priority allocation to the most appropriate accommodation at the selected Campus. The University does not take the place of parents’ responsibility (in loco parentis), and student accommodation is generally intended for the use of adults. 

Mature students (over 21 year olds)

Over 21s have the same eligibility as other Undergraduates. We will try to place mature students together where possible, but this can’t be guaranteed. 

International students

International students will be allocated with home and other students. 


We do not have any specific family accommodation. Students with families are generally signposted to the private rented sector. Some UK based students with families on a low income, may be eligible for help with rent, through housing benefit or Universal Credit. We have a small number of 1 bed flats in Canterbury which are suitable for couples (no children). 

Alcohol free accommodation 

We are offering a small number of rooms in Vernon Place for students who want alcohol free accommodation. You must only request this property if you want alcohol free.

Further information 

If you need information on areas not covered under this section, please contact Accommodation team with your enquiry. Email

We will offer accommodation to insurance, clearing and late acceptances where possible, but this is subject to availability and is not guaranteed.

If CCCU is your insurance choice, you can apply for accommodation only when you have been through the insurance or clearing process, as you need to be released from the contract by the university who originally gave you a UF or CF place. If accommodation is not available, you can be added to a waiting list or given advice. There is a wide variety of rooms available for students in the private sector.

We will do our best to give you an offer of accommodation. When applying, please ensure your preference choices are mixed (not all en-suite) and make sure your maximum weekly budget is filled in.

If you're looking for accommodation, don't worry, we can help! Please email us to find out what we have available for the rest of the academic year, 2018/19.



Postgraduate students are not guaranteed accommodation but International/EU postgraduate students will be allocated university accommodation, as long as they formally accept an offer to study at the University, and apply online before 31 July.

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Short courses

If you are studying on a short course, you will be able to apply for accommodation throughout the year. Please visit our short courses page for full details regarding applying for accommodation.

Please note: Students attending short courses are usually required to pay either £50 pre-payment or in full, depending on the duration of their stay. Dates and details will be provided in your individual offer.

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Last edited: 30/07/2019 11:25:00