If you don’t have the Microsoft Authenticator app set up here, click on Add Method.
Find Authenticator app in the drop-down menu and click on Add.
On your mobile phone, visit the Apple App Store or Google PlayStore and search for Microsoft Authenticator.
Tap on Install.
When it has downloaded and installed, select Open.
In the browser on your computer, click on Next.
On your phone, tap on I agree to agree to the terms and conditions.
On your phone, select Scan a QR code.
It will ask you if you want to allow Authenticator to take pictures and record video. Select Allow or While using the app.
On your computer, click on Next.
This will bring up a QR code on the screen, point your phone camera at the screen to scan it.
You may get a message on your phone telling you App Lock is enabled. Tap OK.
On your computer, click on Next.
You will then receive a message on your phone asking you to approve sign-in. Select Approve. Depending on your phone settings, you may need to use your phone pin or fingerprint sensor too.
Click on Set default sign-in method near the top of the screen.
Select Microsoft Authenticator – notification from the drop-down menu and click on Confirm.
When trying to log in with your CCCU account, you will see this message come up:
You will then receive a message on your phone asking you to approve sign-in. Select Approve. Depending on your phone settings, you may need to use your phone pin or fingerprint sensor too.
You will then be able to proceed as normal. The approval lasts for 31 days for staff, or until you sign out of the approved app.