FAQs

Within the room hire cost, room set-up and furniture, AV (specific to each room), Wi Fi and Flipchart with pens are included. Optional extras (price for each available on request) include AV support, water in meeting rooms, delegate stationery and photocopying (credit must be requested in advance).

Most of our venues include hi-tech audio visual equipment including: projector, computer, DVD and audio. Your event manager will provide you with the AV breakdown for each room. If you have specific AV requirements, this can be discussed with an AV technician. 

Augustine House

Step free access to all the rooms at Augustine House with lift access to all floors, accessible toilet facilities and automatic door openers.

St Martin’s Priory

Step free access to all the rooms at St Martin’s Priory with lift access to first floor and accessible toilet facilities.  No automatic door openers.  Please note that the front doors at the Priory are in the traditional style and for this reason are quite narrow.

North Holmes Road

The majority of buildings on main campus have step free access with lifts to higher floors.  

Augustine House

The maximum capacity at Augustine House is 400 guests lecture style and 180 cabaret style.

St Martin’s Priory

The maximum capacity at Hall Place is 60 lecture theatre style and 36 cabaret style

North Holmes Road

The maximum capacity at North Holmes Road is 250 lecture theatre style and 80 cabaret style.

Invoices will be raised on completion of the event or in accordance with specific billing arrangements agreed between the University and the customer. Payment is due thirty days from the date of the invoice.

Room hire tariffs are VAT exempt; hospitality prices are subject to VAT, currently at 20%.

The cancellation policy for any event or accommodation booking is stated within your Conference & Events terms of business that is sent out electronically to you along with your booking confirmation form.

Video conference facilities can be booked subject to a charge – please contact the Conference & Events Office for further details.

All our meeting rooms have Wi-Fi coverage – Please contact the Conference & Events Office to request an account (free of charge).

Parking is available on request at St Martin’s Priory and North Holmes Road. To park at our venues you will need to request parking permits from the event manager. Parking is on a first come first serve basis and a permit does not allocate you a space but gives you the right to use the car parks under University policy.

There is no parking available at Augustine House. 

There is a café available at Augustine House and North Holmes Road. There are no catering facilities available at St Martin’s Priory; the closest catering outlet is on the North Holmes Road campus. However, you can pre order the refreshments and catering and it will be served in the room for you.

Please note, you can pre order your hospitality prior to arrival or offer lunch and refreshment vouchers for your delegates. 

Unfortunately, the university policy does not allow any external catering to be brought onto any of our campuses. Hospitality can be served at all of our venues and our dedicated hospitality team ensure that your event runs smoothly, we can offer an extensive range of catering across our different venues in Kent. We have a wide choice of hot and cold food menus, from simple buffets to formal dinners – all offering a high standard of service and cuisine which will put organisers and delegates at ease. Our menus are prepared largely from locally sourced produce and we are more than happy to cater to individual dietary needs.

The majority of our rooms have the option of a catering service.  Please indicate that you would specifically require a ‘catering friendly’ room when you discuss your booking with us.  If the room you are booked in does not allow a catering service we can most certainly serve your catering in a nearby location/food servery – or alternatively guide you to our self-service catering outlet closest to your venue/meeting room where you can find a choice of foods & refreshments.

We are happy to meet with you/your group on arrival.  We will discuss and mutually agree the details prior to your event.  This is a good opportunity for you to familiarise yourself with the environment & resources to hand during your conference/meeting.

The dates can vary year on year but as a rough guide it is usually the first weekend of July to the first weekend of September. Dates before or after this time may be requested but cannot be guaranteed. Our students often leave their accommodation the last week of June and come back in mid-September for the academic year.

Unfortunately, only guide dogs or assistance dogs are allowed in our accommodation.

Yes, we are more than happy to offer show rounds of any accommodation site. If you require a show round of accommodation, please note that during the academic year when students are in residence, we must give at least 1 weeks’ notice to students for any visit. Please also kindly note that when visiting the student accommodation, it is currently being lived in by our students and therefore will perhaps not be as clean as one would expect in their own home. All accommodation is given a thorough deep clean prior to summer business.