SafeZone App

SafeZone is a safety app which Canterbury Christ Church University is making available to all its students and staff at all its campuses.

The app allows you to alert University Security if you ever need urgent assistance, first aid or if you have an emergency while on campus via your mobile phone.

The system is privacy protected, so will never share your location unless you summon assistance or if you use the check-in function. This also means the app will not drain your mobile phone battery.

SafeZone is simple-to-use and free to download

Once you have downloaded the SafeZone app you need to sign up using your University email.

SafeZone has 3 main buttons that can be used to request assistance from Security

  • First Aid
  • Enquiries
  • Emergency

If a button is pressed in error, the alert can be cancelled by tapping the button again, whilst the timer is winding down.

SafeZone uses high-speed push messaging to allow Security to send you important notifications in the case of an emergency or critical incident on campus.

The Check In function allows you to let Security know where you are if  you are working alone or outside of normal working hours.

SafeZone does not track your location. You only become visible on the system once you have raised an alert or checked in. Read about SafeZone's privacy provisions.

When you leave your room in halls,  always lock the door and shut the window, even if you are only popping next door for a minute.

Think about the risks  before inviting someone you’ve just met into your room.

Never let anyone into your block  by holding a door open unless you know them or have checked their ID.

If you see anything suspicious,  report it to your campus security. It may be nothing to worry about but it’s better to be safe than sorry.

When choosing where to stay,  make sure that it’s secure and that the area feels safe. It’s a good idea to visit it at night as well as during the day.

Make sure you meet all your prospective flat mates  and trust your instincts when deciding whether or not to move in.

Try to plan ahead.  Make sure someone knows where you are going, who you are meeting and when you expect to return.  Always plan how you are going to get home again.  

Remember,  alcohol can seriously affect your ability to make safe judgements.

If you are socialising with a group of people,  then watch out for each other and make sure everyone stays safe.

Remember, the most common date rape drug is alcohol,  so keep an eye on your drinks so that neither drugs nor extra alcohol are added.

Dates are safer  and easier to leave quickly if they are in a public place.

Stay Alert!  Avoid chatting on your mobile phone or listening to music on your headphones, as this will distract you from your surroundings and prevent you from hearing any potential danger signs.

You may often be laden with books and bags  but always try to keep one hand free and walk confidently and purposefully.

Think about getting a personal safety alarm.  Keep it in an easily accessible place and carry it in your hand if you feel at risk.

If you are out at night, try to stick to busy streets  and near other people. Avoid danger spots such as poorly-lit areas, deserted parks, or quiet alleyways and walk facing oncoming traffic to avoid kerb crawlers.

Ask if there are any areas near your halls that should be avoided.  Some short-cuts may be great during the day but have a reputation amongst other students for being unsafe at night.

If you see someone else in trouble, think twice before trying to help.  This may just aggravate the problem and you could end up hurt as well. It may be a lot more helpful to shout for help, call the police or generally make a lot of noise to attract attention.

If you are planning to use public transport,  always check the times of the last train, tube or buses.

If a bus is empty or it is after dark,  it may be safer to stay on the lower deck and sit near the driver or conductor. On trains or on the underground, try to sit with other people and avoid empty carriages.

If you feel uneasy,  don’t be afraid to move to another seat or carriage.

Always carry the telephone number  of a trusted, licensed taxi or minicab company with you or have a suitable booking app available on your phone.

Never take an unlicensed minicab, as these are unchecked, uninsured and can potentially be very dangerous.

The Canterbury Street Marshals are here to help you get home safely on your nights out. They operate in male and female pairs to be welcoming and approachable.

The street marshals cover key areas across the Canterbury area, including:

St Michael’s area

Wednesday, Friday and Saturday, 23:00 – 04:00

Club Chemistry and Wincheap

Wednesday and Friday, 23:00 – 05:00

Sturry Road and Northgate

Wednesday and Friday, 23:00 – 05:00

Canterbury Christ Church University is working in partnership with Kent University and our respective student unions to provide street marshals for this academic year. For more details visit

If you have been the victim of a crime, or think you have witnessed one, you should report it to the police straight away. Your information could be used to prevent other crimes and help keep other people safe.

In an emergency always dial 999

If you've been mugged, badly hurt, or attacked in any way, or if you've just seen a serious crime being committed, then you should ring 999 as soon as possible.

How to report non-emergency crimes

If you want to report a minor crime, such as a stolen mobile phone, you should go to your nearest police station to report it, or call 101.

Go to Police.UK for further information

If you are a victim of a sexual crime it is important to remember you are not to blame.

East Kent Rape Crisis Centre are a charity providing a safe space to everyone affected by any kind of sexual violence or coercion experienced at any time during their lives.

CCCU is proud of our friendly, inclusive and professional community where we value the development of the whole person, respecting and nurturing the inherent dignity and potential of each individual. You should feel safe and respect during your time at University. For more information about the Expect Respect campaign, click here.

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Last edited: 07/09/2018 10:00:00