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Chat with the i-zone

The i-zone is your student information help desk - if we do not know the answer to your question, we will know who to ask.

The experienced and dedicated team provides quality information and advice on the process and procedures that support your student life. 

If we can’t answer your query directly, we liaise with the other University departments to ensure your enquiry is answered by the right team.

We understand that the transition into University life is important and we’re here to help you every step of the way from before you start right up until your graduation. 

If you are studying at a partner institution then please contact them first with any query as your needs are likely to be specifc to your institution. 

Easter Opening Times

To help you plan ahead please note there are some changes to the services available over the Easter weekend with Augustine House being closed on Easter Sunday.

How to contact us

Opening Times

Augustine House, Canterbury

Monday to Fridays, 9am-6pm

Saturdays, 11am - 5pm (face-to-face and emails)

Verena Holmes, Canterbury

Monday to Fridays, 9am-5pm

Cathedral Court, Medway
Term Times only

Monday to Fridays, 9am-4.30pm

 

i-zone FAQS

Did you know that your question may be answered by one of the i-zone FAQS?

We have a regularly updated database of the most common questions asked by students, and this is a great place to start if you have an enquiry. 

Ask the i-zone...

Augustine House
Augustine House & Hall, Rhodaus Town, Canterbury CT1 2YA
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